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簡歷模板特點適合投遞互聯(lián)網(wǎng)用戶運營個人職位，有專業(yè)互聯(lián)網(wǎng)用戶運營個人工作經(jīng)歷描述供參考，幫您制作專業(yè)互聯(lián)網(wǎng)用戶運營個人簡歷

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? 頭像: 隱藏

編輯

 基本信息: 











廣東深圳



13800138000

BD@100chui.com

? 姓名: 錘子簡歷

熟悉用戶反饋流程，擅長收集用戶信息，獲得目標用戶關(guān)鍵信息，推動用戶問題和項目優(yōu)化

 求職意向: 
互聯(lián)網(wǎng)用戶運營


廣東深圳


6K-10K


一周內(nèi)到崗

 教育背景

2010.09-2014.06

錘子簡歷大學

市場營銷（本科）

相關(guān)課程：市場營銷

 工作經(jīng)驗

2017.07-至今

錘子簡歷公司

互聯(lián)網(wǎng)用戶運營

根據(jù)市場需求，制定產(chǎn)品的大方向，對接研發(fā)分析用戶需求，并進行產(chǎn)品APP、后臺端的迭代測試及上線，推動產(chǎn)品的體驗優(yōu)化。
識別、理解用戶需求，提高用戶活躍度、留存率、轉(zhuǎn)化率；并對用戶日、周、月使用數(shù)據(jù)的提取，通過EXCEL、PPT等工具對用戶使用數(shù)據(jù)進行分析，了解銷售過程中存在的問題、用戶習慣等，為市場作全方位的支撐。
對競品功能進行多方面的分析及調(diào)查，持續(xù)關(guān)注競品動態(tài)，為產(chǎn)品的迭代做參考依據(jù)；項目的多方位運營，提高用戶的粘度及滿意度，并通過會員體系的搭建，實現(xiàn)用戶的會員線上繳費及線下的轉(zhuǎn)化。
運營中心各崗位運營（市場、活動、培訓、微信、設(shè)計等)的全面管理及部署工作。

2014.08-2017.04

錘子簡歷公司

用戶運營

負責整個產(chǎn)品的用戶生命周期，根據(jù) AARRR、 FRM 模型理論結(jié)合平臺主業(yè)務(wù)場景以及運營觸點搭建自有平臺用戶數(shù)據(jù)模型，進行數(shù)字營銷，模型復購率達到 33%；推動數(shù)據(jù)化標簽搭建，反輔業(yè)務(wù) 觸點，優(yōu)化產(chǎn)品和運營動作，制定一系列觸發(fā)式運營方案。
建立并管理公司社群，對用戶的新增、活躍和留存負責，規(guī)劃社群運營定位、制定社群月度、季度運營計劃，定期策劃系列社群活動，解答社群用戶的提問咨詢、對公司旅游產(chǎn)品進行銷售。
撰寫針對性的社群推廣文案并執(zhí)行，總結(jié)活動效果及數(shù)據(jù)分析，提高群會員，沉淀并維護種子用戶，增加用戶粘性。
根據(jù)公司發(fā)展需求，進行線上課程的推廣、用戶招募、主持及復盤總結(jié)。
收集、研究網(wǎng)絡(luò)熱門話題，結(jié)合新媒體特性，對微博、微信內(nèi)容的實時調(diào)整和更新。

 自我評價: 本具備豐富相關(guān)經(jīng)驗和較強用戶行為分析能力，熟練掌握當前主流媒體推廣平臺，如：微博、微信公眾號、今日頭條、H5頁面、微信群、QQ群等，并根據(jù)實際工作內(nèi)容獨立完成運營策劃方案，對網(wǎng)站策劃以及同行競爭對手分析有獨特思路，做到執(zhí)行力精準，在工作方面走心、負責、上進、踏實穩(wěn)重。善于分享工作經(jīng)驗，具有團隊意識，自學能力強。