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適合應(yīng)屆畢業(yè)生投遞用戶運(yùn)營(yíng)類職位，有豐富實(shí)習(xí)經(jīng)歷供參考 | 應(yīng)屆生簡(jiǎn)歷模板 | 用戶運(yùn)營(yíng)簡(jiǎn)歷模板。

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? 頭像: 隱藏

編輯

 基本信息: 

26歲



本科





廣東深圳



13800138000

BD@100chui.com

? 姓名: 錘子簡(jiǎn)歷

我雖不是最好，但我會(huì)一直努力，為這個(gè)事業(yè)而奮斗終身。

 求職意向: 
用戶運(yùn)營(yíng)


廣東深圳


8K-10K


一周內(nèi)到崗

 教育背景: 2014.09-2018.06

錘子簡(jiǎn)歷大學(xué)

工商管理

主修課程：高等數(shù)學(xué)、線性代數(shù)、概率論與數(shù)理統(tǒng)計(jì)、管理學(xué)原理、微觀經(jīng)濟(jì)學(xué)、宏觀經(jīng)濟(jì)學(xué)、技術(shù)經(jīng)濟(jì)學(xué)、管理信息系統(tǒng)、統(tǒng)計(jì)學(xué)、會(huì)計(jì)學(xué)、中級(jí)會(huì)計(jì)實(shí)務(wù)、財(cái)務(wù)管理、運(yùn)籌學(xué)、市場(chǎng)營(yíng)銷

 工作經(jīng)驗(yàn)

2018.06-至今

小鵝通

用戶運(yùn)營(yíng)

工作描述：

負(fù)責(zé)通過(guò)用戶觸達(dá)、分層管理、活動(dòng)策劃、權(quán)益包裝等運(yùn)營(yíng)手段，有效引入新會(huì)員用戶，并提升老用戶的留存、活躍及轉(zhuǎn)化，3個(gè)月內(nèi)上線2個(gè)用戶運(yùn)營(yíng)活動(dòng)，通過(guò)活動(dòng)新增用戶3000+
通過(guò)分析用戶行為數(shù)據(jù)、與用戶面對(duì)面交流等形式，深入挖掘用戶需求、行為及屬性，根據(jù)不同渠道制定運(yùn)營(yíng)策略，引導(dǎo)用戶行為，提升用戶體驗(yàn)。將用戶反饋整理成需求文檔并與產(chǎn)品同事對(duì)接上線，上線后用戶反饋良好，留存率提升2.6%
充分調(diào)研不同用戶渠道的來(lái)源和特點(diǎn)，通過(guò)整理分析用戶信息將用戶分類并建立50+個(gè)分類社群，在社群中上線新的用戶活動(dòng)，維護(hù)用戶關(guān)系，社群用戶下單轉(zhuǎn)化率10%，高出其他社群整體轉(zhuǎn)化率6個(gè)百分點(diǎn)

2018.02-2018.05

自如

運(yùn)營(yíng)實(shí)習(xí)生

工作描述：

每日整理和分析運(yùn)營(yíng)數(shù)據(jù)，協(xié)助進(jìn)行日常數(shù)據(jù)報(bào)表中異常數(shù)據(jù)的監(jiān)測(cè)，并在運(yùn)營(yíng)會(huì)議中報(bào)告
負(fù)責(zé)對(duì)接用戶業(yè)務(wù)需求，及時(shí)解答用戶對(duì)于業(yè)務(wù)的疑問，收集客戶問題信息并定期匯總?cè)胗脩舴答佄臋n，同時(shí)匯報(bào)給產(chǎn)品同事，協(xié)助推動(dòng)產(chǎn)品優(yōu)化
參與房源視頻活動(dòng)的選題和策劃，協(xié)助推動(dòng)活動(dòng)的傳播和落地，活動(dòng)上線后凈增用戶20000+

2017.06-2018.01

錘子簡(jiǎn)歷公司

用戶運(yùn)營(yíng)實(shí)習(xí)生

工作描述：

每日協(xié)助整理和監(jiān)測(cè)用戶數(shù)據(jù)，如新注冊(cè)用戶數(shù)、轉(zhuǎn)化率、留存率等，并定期進(jìn)行數(shù)據(jù)分析和復(fù)盤。
協(xié)助進(jìn)行知識(shí)付費(fèi)業(yè)務(wù)的運(yùn)營(yíng)和商務(wù)工作，包括新付費(fèi)課程的上線，與用戶對(duì)接等
基于產(chǎn)品和用戶反饋，策劃新的運(yùn)營(yíng)方案并整理成文檔，在運(yùn)營(yíng)會(huì)議上與同事討論
通過(guò)數(shù)據(jù)和用戶反饋，發(fā)現(xiàn)和解決業(yè)務(wù)過(guò)程中的問題，推動(dòng)產(chǎn)品、內(nèi)容和服務(wù)的改進(jìn)

2016.06-2016.10

另你教育

產(chǎn)品運(yùn)營(yíng)實(shí)習(xí)生

工作描述：

協(xié)助產(chǎn)品經(jīng)理，負(fù)責(zé)app和相關(guān)產(chǎn)品的需求調(diào)研與產(chǎn)品設(shè)計(jì)，每周完成產(chǎn)品需求文檔，并和技術(shù)組同事對(duì)接
對(duì)教育網(wǎng)站競(jìng)品進(jìn)行分析和研究，輸出有價(jià)值的產(chǎn)品需求及用戶痛點(diǎn)，每周定期輸出競(jìng)品產(chǎn)品分析文檔，供其他產(chǎn)品同事參考
在客服系統(tǒng)中響應(yīng)用戶反饋，分析、設(shè)計(jì)產(chǎn)品方案，解決用戶問題，定期整理用戶反饋文檔
協(xié)調(diào)交互、設(shè)計(jì)、研發(fā)、測(cè)試等部門資源，推進(jìn)產(chǎn)品功能及時(shí)上線

 自我評(píng)價(jià): 對(duì)待工作認(rèn)真負(fù)責(zé)，善于溝通、協(xié)調(diào)有較強(qiáng)的組織能力與團(tuán)隊(duì)精神；活潑開朗、樂觀上進(jìn)、有愛心并善于施教并行；上進(jìn)心強(qiáng)、勤于學(xué)習(xí)能不斷提高自身的能力與綜合素質(zhì)。在未來(lái)的工作中，我將以充沛的精力，刻苦鉆研的精神來(lái)努力工作，穩(wěn)定地提高自己的工作能力，與公司同步發(fā)展。